Plancy Meetings Support
Plancy Meetings is a meeting recording and note-taking service: a bot joins the meeting, records the audio and produces a transcript and a summary.
Contact us
Write to info@plancy.ru. We reply within 2 business days, in English and Russian.
To help us resolve the issue faster, please include:
- the e-mail address you use to sign in to Plancy Meetings;
- a link to the meeting in Plancy Meetings, or its date and time;
- what you expected and what happened instead.
Zoom
How to connect Zoom, record a meeting, disconnect the integration and remove the app is described in the Zoom integration guide.
Data deletion
You can delete a recording, its transcript and summary yourself on the meeting page. To delete all of your data or your account, write to info@plancy.ru - we delete it within 30 days. See the Privacy Policy for details.